Customer service
Do you have questions about your order, shipping, or returns? Also check our Frequently Asked Questions for more information.
Shipping Information
We work with reliable shipping partners such as UPS, FedEx, GLS, SEUR, TNT, and Correos (for shipping within Spain). The delivery time is 1-4 working days for the Netherlands and 2-5 working days for Belgium. Check our Shipping Costs & Delivery Time page for more information.
Returns
Do you want to return a product? You have 30 days to return your order, provided the product is unused and, if possible, in its original packaging. The cost of the return shipment is the customer's responsibility. Visit our Return Policy page for more information about the process.
Payment Methods
We offer several secure payment methods, including:
- iDEAL
- Credit Card (Visa, MasterCard, American Express)
- PayPal
- Pay later via Klarna, AfterPay, and Billink
Check our Payment Methods page for more information.
Complaint Handling
Do you have a complaint about our products or services? We are here to help you. Visit our Complaint Handling page to submit a complaint.
Contact our customer service
Can't find the answer to your question? Contact us at info@padelplezier.nl or call us at 0658947488. We are available from Monday to Friday from 17:00 to 23:00 and on Saturday from 09:00 to 17:00.
