Frequently Asked Questions (FAQ)

Once your order has been shipped, you will receive an email with a track & trace number. This allows you to track the status of your order.

The delivery time within the Netherlands, Belgium, and Germany is 4-7 working days.

Shipping is free for orders within the Netherlands and Belgium. For Germany, the shipping costs are €4.95 regardless of the order amount.

If your order has not yet been shipped, you can change your delivery address by contacting us as soon as possible at info@padelplezier.nl.

If you're not home, the delivery person usually leaves a note with information about the next delivery attempt or where you can pick up the package.

You can return your product within 30 days of receipt, provided it is unused and, if possible, in the original packaging. Visit our Return Policy page for more information.

The costs for returning are the responsibility of the customer, unless stated otherwise.

Once we have received your return, you will receive a full refund within 14 days.

We do not directly exchange products. If you want a different product, you can return your current product and place a new order.

We accept iDEAL, credit cards (Visa, MasterCard, American Express), PayPal, and pay later via Klarna, AfterPay, and Billink. More information can be found on our Payment Methods page.

Yes, all payments are processed via secure connections (SSL) and meet the highest security standards.

Yes, you can pay later via Klarna, AfterPay, or Billink. More information about this can be found on our Payment Methods page.

Yes, the products on our website are in stock unless stated otherwise. If a product is not available, we will clearly mention this on the product page.

We provide detailed product information on each product page, including dimensions, material, and other specifications. If you have any questions, feel free to contact us at info@padelplezier.nl.

Padel rackets come in three main shapes:

• Round: These rackets offer more control and are suitable for beginners.
• Drop-shaped: These rackets offer a balance between power and control, ideal for intermediate players.
• Diamond-shaped: These rackets provide maximum power and are suitable for advanced players.

Although padel balls and tennis balls may look similar, there are some differences:

• Pressure: Padel balls have a lower pressure, resulting in less bounce.
• Size: Padel balls are often slightly smaller than tennis balls.

You can reach us at info@padelplezier.nl or call 0658947488. We are available Monday to Friday from 5:00 PM to 11:00 PM and on Saturday from 9:00 AM to 5:00 PM. Or check our Contact page for more information.

We try to answer all emails within 24 hours.

If you have a complaint, you can submit it via info@padelplezier.nl. Check our Complaints Handling page for more information.

We work with reliable partners such as UPS, FedEx, GLS, SEUR, TNT, and Correos (for shipping within Spain).

At this time, we do not offer pickup options. All orders are shipped to the specified address.

Yes, we ship to the Netherlands, Belgium, and Germany. For shipping to other countries, you can contact us.

At this time, we do not have a physical store. We operate exclusively online through our webshop.

You can sign up for our newsletter and follow us on social media to stay informed about new products, special offers, and discounts.

Yes, we offer gift cards. You can order these through our webshop.

At this time, we do not offer personalized products, but keep an eye on our webshop for future possibilities.